Social Insurance Specialist (Claims Representative) (ICTAP)

Company Name:
Other Agencies and Independent Organizations
ICTAP eligibles in the Maysville, KY commuting area only. ICTAP eligibles only NTE 1 year Part Time 32 hours
Do you have a desire to:
Help SSA manage its Social Security programs?
Analyze and solve problems?
Help to advise millions of retired and disabled individuals?
Work on a team to make a difference in people's lives and your own?
Join SSA, one of the top 10 Best Places to Work in the Federal Government!
Social Insurance Specialists (Claims Representatives) contribute to the Agency's mission through direct and personal service to the public. This includes communicating with customers about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.
Additional selections may be made for this vacancy within six months from the closing date of this announcement.
APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for the Interagency Career Transition Assistance Program (ICTAP) in the Maysville, KY United States few vacancies
commuting area only. ICTAP individuals are those Federal employees who have undergone a Reduction in Force (RIF).
LOCATION : This position is located at Social Security Administration, 1526 Cuba Road, Mayfield, KY 42066.
TYPE OF POSITION: This position is being filled temporary NTE 1 year, may be extended.
PROMOTION POTENTIAL: GS-11 is the full performance level.
Must pass the Competency Assessment Interview Process (CAIP). Proof of CTAP/ICTAP eligibility required. Selective Service Registration. See Other Information tab. Relocation Expenses will not be paid U.S. Citizenship is required. Background and/or Security Investigation required.
Social Insurance Specialists (Claims Representatives) at the Journeyman GS-11 level conduct in-depth interviews to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, and health insurance benefits, and eligibility for supplemental security income including State supplements. They work with claimants to establish their continuing eligibility for payment, assist claimants in filing for administrative appeals, adjudicate high-level claims and authorize them for payment, provide referral services, and identify and investigate potential program abuse.
If you are using experience to qualify, you must meet the qualification requirements as stated below:
For GS-11: Currently serving in a permanent GS-11 level or above in the Federal service or I have previously served in a permanent position at the GS-11 level or above in the Federal Service and meet the of specialized experience requirement.
Specialized experience is experience directly related to the position to be filled which has equipped the candidate with the particular knowledge, skills, and abilities needed to successfully perform the duties of the position. Examples of specialized experience include knowledge of SSA policy/regulations; SSA claims processing including adjudication/authorization of claims, post-entitlement process, and continuing disability review process.
NOTE: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12 month period, you will be credited with 6 months of experience).
In addition, applicants must be eligible under ICTAP.
Substitution of education for experience will be made in accordance with the OPM Operating Manual, Qualifications Standards for General Schedule Positions.
If you are qualifying for this position based on completed education at an accredited college or university, you _must_ upload/fax a copy of your official or unofficial college transcripts or other proof of education with your application materials prior to the announcement closing. If you are selected for the position, you _must_ provide your official college transcripts or original diploma prior to being appointed.
NOTE: Education completed in a foreign institution must be certified as equivalent to coursework completed at a U.S. college or university. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on .
For GS-11: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
For more information on substituting education for experience, visit
SELECTIVE PLACEMENT FACTOR: After meeting the qualification requirements noted above, you will participate in a Competency Assessment Interview Process (CAIP) to demonstrate your ability to serve the public as a Social Insurance Specialist (Claims Representative). If you do not pass CAIP , you will not receive further consideration and will not qualify for the position.
Your application will be evaluated under the Category Rating method, based on your responses to the occupational questions in this document, which is designed to capture the desired competencies for this position. These competencies include:
1. Ability to Communicate Orally and in Writing
2. Ability to Solve Problems
3. Ability to Plan and Organize
If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1) Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2) Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3) Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
We recommend you use USA Jobs resume builder for submitting a resume to ensure you include dates of employment for each job listed (month/year) as well as average number of hours (e.g., 40 hours, 20 hours) worked per week. Note: You can copy and paste your existing resume into resume builder.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. To preview the questions, click the following link: View Assessment Questions
To apply for this position, you must provide a complete Application Package which includes:
1. Your R sum
2. The Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)
The complete Application Package must be submitted before midnight (EST) onFriday, October 24, 2014
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To fax supporting documents you are unable to upload, complete the United States Government Application Cover Pageusing the following Vacancy ID:1239724. Fax your documents to .
Note : To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
If you cannot apply online:
1. View and print the occupational questionnaire: View Occupational Questionnaire, and
2. Print this 1203FX Form C to provide your response to the questionnaire;
3. Fax the completed 1203FX form along with any supporting documents to .
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
The following section provides information on supporting documentation that must be submitted to claim eligibility for appointment. Please see the How to Apply section above for information on the application process.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. Applicants must be well-qualified for the vacancy. Well qualified is defined as meeting or exceeding the fully successful level for competencies required by the position. You must provide:
Proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50).
Proof of your most recent performance rating of at least "fully successful" or equivalent;
For more information visit .
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, you MUST submit a copy of your transcripts with the course title, number of credits, grade, and date of completion. To qualify, the degree must be from an accredited college or university recognized by the U.S. Department of Education. Education completed in a foreign institution must be certified as equivalent to coursework completed at a U.S. college or university. Certification of equivalency must be submitted at the time of application.
Once you have successfully submitted your application materials, you can expect to receive the following email notifications concerning your application status: (1) Receipt of application; (2) Result of qualifications review and notice of Referred/Not Referred to the selecting official; and (3) Selected/Not Selected for the position.
Social Security offers a comprehensive benefits programthat you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work, please visit the following links for more information at Jobseekers orPay and Benefits.
Please visit our Careers website for additional information.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you are registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. .

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